Package was well packed, is also necessary as you see on the pictures. Baby Monitor in order, seems a damaged screen to have but sitting there protective film on! Plugs into the wall and the baby monitor works; clear and sharp image, Super split screen!! Temperature is indicated and the monitor itself is large, also fine! Very happy with it!! Fast shipped to NL but well over a week detained by the Customs. Eventually need to pick it up nearby and € 18,64 paid to customs. Sorry but despite that, still very happy with this purchase!